Deciding to put your child into childcare is far from an easy decision. There are a million questions playing on your mind before you pick up the phone and make that arrangement.
Below we've tried to put together information we consider relevant for your concerns that will help you make informed decisions about childcare.
There are a number of options when it comes to childcare. Find out what's on offer to help you choose childcare which best suits you and your child's needs.
Childcare options
Your childcare options include:
- creches - provide occasional care for children under eight
- toddler groups - informal groups of parents and carers that meet locally with their children on a regular basis, usually including children who are under five
- pre-schools and playgroups - provide play time and often early education to under fives
- day nurseries - provide care for children from birth to four or five and beyond, often integrated with early education and other services
- out-of-school or 'kids' clubs - offer children aged four to 12 a safe and stimulating environment in which they can play and learn outside school hours
- childminders - usually look after children under 12 in the childminder's own home and often collect school-aged children from a nearby school
- nannies - provide childcare in your own home and can look after children of any age
Who can I trust?
Entrusting a stranger with your child is a big step, so before you choose childcare you may wish to do some research. All childminders and day-care providers including playgroups, pre-schools, private nurseries and creches must be registered with the Department of Education. Registration includes an inspection of the premises to look at health and safety and educational welfare issues.
You can check that the childcare provider is registered by contacting The Department of Education.
Do your own research
It is always a good idea to visit childcare providers yourself - inspections and accreditation are no substitute for parental judgement. When you do visit, arrive unannounced and ask plenty of questions. For an idea on the kind of questions you may wish to ask, try the Childsafe website. If you're thinking of employing a nanny, bear in mind that government-sponsored registration and accreditation schemes do not apply to them. It is up to you, as parent and employer, to make sure that you hire a nanny who will look after your children well. For more info, please check www.education.gpg.gov.za
Reporting concerns and complaints
If you have a concern or complaint you cannot resolve with your registered childcare provider, call The Department of Education
Find more info on returning to work after maternity leave on our website.

